SHIPPING (WORLDWIDE)

For international shipments, it is the responsibility of the client to understand the import regulations of the destination country. We will try to assist as much as possible but we will not provide refunds for refused entry. If there is any documentation that you will require, please let us know before placing your order so that we can check to see if we can provide what you need. All customs, duties, brokerage and other related fees are the responsibility of the customer. Please contact customer service by phone or email if you require assistance with international shipping.

RETURNS POLICY

For international shipments, it is the responsibility of the client to understand the import regulations of the destination country. We will try to assist as much as possible but we will not provide refunds for refused entry. If there is any documentation that you will require, please let us know before placing your order so that we can check to see if we can provide what you need. All customs, duties, brokerage and other related fees are the responsibility of the customer. Please contact customer service by phone or email if you require assistance with international shipping.

SHIPPING (WORLDWIDE)

Uploadbeauty is a wholesale business-to-business “professional-only” supplier of private label skincare products. Due to the customized nature of the products, all goods are sold as a final sale.  (no exchanges or returns accepted). However, we may accept returns and provide refunds, store credits, or exchanges for products purchased in the last 30 days in some circumstances: When a customer receives a product that is different from what was ordered When products are determined to be defective and photos proving proof of the damages can be provided; (within 3 days of receipt to report any damage) If you receive products that are damaged in shipment or are missing items from your order, please call us right away. Do not throw away any broken product and the box we have packaged the products in. We will ask you to send us photos of the damaged product and the box (in case it has been tampered with). If you do not claim the damaged product within 3 days  of receiving the product we will not honor any credits or replacements past this time frame.

Sample Kit Exception

Sample kits are purchased for product testing and are sold as a final sale. There will be no refunds for any sample kit orders. Our return policy is subject to change at any time

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