INFORMATION WE COLLECT
If you are browsing our website without logging in, you are not required to reveal your personal information (and we will not collect any information from you). However, in order to use our service, you are required to register and supply your personal information. All information you provide (we collect) includes:
Personal Information (name, address, etc.):
We use this information to provide the best service possible. It helps us: create, maintain and/or edit (with your permission) your Delivered account; receive, store, handle, and ship your packages; and communicate with you. Our web servers may automatically log your computer’s system information and IP address.
We will never ask for your password, and we don’t have access to it. Likewise, in order to prevent other people from accessing your information, you should keep your password confidential and secure. You can change your password by accessing your account page, and we recommend that you change it periodically.
Your email Address:
We use your email address to communicate with you about your orders and shipments. We’ll also share important news, updates, promotions, etc. When you create a Delivered account, we’ll automatically add you to our e-mail newsletter (you may unsubscribe anytime).
YOUR INFORMATION IS USED TO
- Fulfill your requests for all services, alerts, etc.
- Complete customs clearance processing
- Offer services, promotions, etc.
- Manage your account and preferences (with your permissions)
- Analyze your relationship to our website, improving your experience
- Enforce our Terms and Conditions
YOUR RIGHTS REGARDING YOUR INFORMATION
You have the right to update or correct your personal details at any time. You have the right to remove personal information (or delete your account). If you choose to do this, please note: we may need to keep some personal data in order to process orders already en route and/or to comply with our service obligations.
SHARING YOUR INFORMATION
We won’t share your personal information with anyone except
- Service providers, such as shipping processors or couriers performing services on our behalf
- Business partners (whom we carefully select) to offer you products, services, and/or promotions, both online and offline
- Any other third party needed to: comply with legal requirements, prevent fraud, and protect your safety
Disclosures required by law:
In certain situations, we may be required to disclose your personal information to a court or government agency, or as may otherwise be required by both South Korean and international laws.
We do not tolerate spam. While we automatically add you to our mailing list when you sign up, we will not send emails if you choose to opt out. Likewise, we will not sell or give your email address to any other person, company, or unauthorized third party.
Securing your information and belongings:
Rest assured we take the appropriate web-based, electrical, and physical steps to help secure your personal information from unauthorized access, alteration, and/or disclosure. The information you provide is stored on secure database servers, and any page that displays your personal data is password-protected and encrypted. Additionally, our warehouse and office space is equipped with a security system and cameras to ensure your products remain safe.
Changes to our policy:
Questions about our policy: